The HDANYWHERE Guarantee.
Now up to 5-years!
(Products purchased after 01 January 2024 and cloud registered)
HDANYWHERE systems and HDMI cables come with a 5-year guarantee and all other products come with at least 2 years as standard. This includes the repair or replacement and ongoing support of your product.
Our promise...
If you're experiencing a problem with your HDANYWHERE product, and it's within the period of cover since purchase, we promise to help resolve your issues in a reasonable manner.
HDANYWHERE systems & cables
5-year cover
2 year guarantee + 3 years extension
- MHUB
- MZMA
- uControl Zone Processors
- HDMI Cables
Our guarantee is 2 years from the date of purchase, which can be extended to 5 years by registering your system on the HDA Cloud within 30 days of purchase.
HDANYWHERE product
2-year cover
Our standard 2 year guarantee
- XTND
- Signal Managers
- Other small devices
Our guarantee is 2 years from the date of purchase.
Got a problem? Here's what to do:
In the UK
System owners
Contact us first about your problem.
HDA Pros (Professional Installers)
Contact your point-of-sale distributor.
Outside the UK
System owners
Contact your Professional Installer (HDA Pro).
HDA Pros (Professional Installers)
Contact your regional point-of-sale distributor.
Other information
The HDANYWHERE guarantee is in addition to, and does not affect, the legal rights and remedies that you will have, free of charge, against the person who sold you an HDANYWHERE product (which may or may not be HDANYWHERE), which includes certain legal rights and remedies in connection with defective products and/or products not provided in accordance with your contract with that person.
- The HDANYWHERE guarantee and warranty is non-transferable.
- Proof of purchase is required.
- The standard guarantee for all products is 2 years from data of purchase.
- Only MHUB, MZMA, uControl Connect and ZP systems registered on the HDA Cloud qualify for a 5 year warranty, and only if registered 30 days after activation.*